What is the difference between “private care” and “home care?”
Private care services include tending to daily household chores, such as light housekeeping and household maintenance, assistance with personal health care, and tending to other miscellaneous errands and tasks, such as picking up prescription medicines and assistance with pets. Private care is paid for out-of-pocket or by a long-term insurance plan. You do not have to meet Medicaid requirements, and a doctor’s referral is not needed.
In-Home care is possible for those who qualify for Medicaid under our Personal Assistant Services (PAS). Medicaid is the state-operated program that provides non medical care for certain low-income individuals and families who have limited resources.
How long has En Su Casa been serving the greater San Antonio and surrounding areas?
En Su Casa has been serving the San Antonio area for ten years.
What type of screening is done on your caregivers?
To ensure that each of our caregivers is trust-worthy and competent, each applicant undergoes strict screening and training before being hired by En Su Casa. Here is a partial list of our screening procedures: Extensive personal interviews are conducted by a supervisor;
- Drug testing;
- Background check through the Texas Department of Human Services;
- Driver’s record check;
- Criminal history check;
- Texas Misconduct Registry check;
- Skills competency exam completed;
- Verification of training through the Texas Department of Human Services;
- Special training on meeting En Su Casa’s high standards of care.
Are En Su Casa caregivers bonded and ensured?
All of our staff members are bonded and insured.
Is En Su Casa Private Care licensed?
En Su Casa is licensed by the Texas Department of Human Services.
What are the hours of the En Su Casa staff?
Our offices will be happy to answer your questions Monday-Friday 8:00-5:00 p.m. After hour calls are possible for all of our clients, En Su Casa caregivers can be called upon at any time, 24 hours a day, seven days a week. Our staff is fully prepared to respond to critical or emergency cases.
What assistance is available to help pay for care?
Paying for senior care is a very important and sensitive issue for families to deal with. Planning for long term care is complicated and every person’s needs are unique. There are different ways to finance long term care, Medicaid, long term care insurance and private pay are payor sources En Su Casa utilizes. Some individuals may also qualify for Veteran’s Benefits that can help pay for the costs. We offer customized service plans ranging from hourly rates to 12-hour/overnight and 24 hour care. Call us to discuss our rate structure.