Established in 2002, En Su Casa Caregivers is an in-home care agency dedicated to serving aging and other vulnerable people so they may receive care in their own homes. We provide services in Uvalde, Eagle Pass, and the greater San Antonio, Texas area. We are committed to provide care that centers on our core values of integrity, trust and compassion. Our caregivers and administrative staff all believe in respecting each client’s dignity.
In 2015, En Su Casa was recognized by the San Antonio Business Journal as one of the city’s fastest-growing companies. In addition, we were honored to be ranked the #2 Women-Owned Business in the Business Journal’s 2015 Book of Lists.
En Su Casa Leadership
Linda Smith, President and CEO A San Antonio native, Linda is honored to give back to her home community through her business. She finds her work extremely rewarding and considers her administration of home care a privilege and a blessing from God. She has over 30 years of experience working with the aged and disabled population in South Texas.
Linda holds a bachelor’s degree from Trinity University and currently serves on the Board of Directors of the Better Business Bureau serving Central, Coastal and Southwest Texas. She is passionate about promoting ethical practices in the home care industry and is an active member of the Texas Association of Home Care and Hospice, serving on several committees.
Paul Smith III, Vice President and CFO Paul joined En Su Casa in 2006 after a 31-year career in telecommunications customer service. He brings with him a rich history of listening to and understanding the issues of his customers, which has instilled his passion for people. “I believe that in this life, responsibility for family is a person’s first priority after responsibility to God. I know my clients and their families share my desire to care for loved ones. I take great satisfaction in knowing that I am helping them achieve the purpose in their hearts.” Paul Smith holds a bachelor’s degree in psychology from the University of Texas at San Antonio, and serves on the Private Pay Committee and Community Care Committees for the Texas Association of Home Care and Hospice.
Lauren Ramon, COO Lauren joined En Su Casa in 2014, and was promoted to Chief Operating Officer in 2015. As En Su Casa’s COO, Lauren works to maintain streamlined operations throughout En Su Casa’s offices in San Antonio, Uvalde, and Eagle Pass by managing daily operations and support services, planning the use of material and human resources, and providing direction as necessary.. A native San Antonian, Lauren studied at American University until 2013. She is a devoted Spurs fan, and enjoys traveling and hiking during her time off.
Laura Goulding, Human Resources Director Laura serves as En Su Casa Caregivers’ Director of Human Resources. She focuses on strategy-based policy development for En Su Casa personal care attendants and administrative staff, employee relations, and the creation of a positive and safe employee work environment. Laura brings nearly 20 years and a wealth of experience and drive to her position. She served in the military and has achieved professional and organizational success in the technology, healthcare and federal government sectors. Laura most recently worked on public affairs, policy and outreach for the Administration for Children and Families, a division of the U.S. Department of Health and Human Services.
Laura thrives on developing efficient and effective processes, believes in cultivating a work environment that fosters accountability and continuous growth, and places a heavy emphasis on the value of putting people first. Laura has a M.Ed from Xavier University and a bachelor’s degree in journalism and public affairs from the University of Memphis. In her spare time, she loves being outdoors and rooting for her beloved Chicago Cubs.
Patti McKeever, Compliance Manager Patti first joined En Su Casa in 2011 as its Development Director, and has held several leadership positions during that time. Now Alternative Administrator and Compliance Manager, Patti ensures compliance with the ever-changing landscape of state and national healthcare laws by regularly monitoring and auditing En Su Casa systems and contributing to and reviewing its policies and procedures handbook.
Patti holds a bachelor’s degree in English from the University of Texas – San Antonio. She completed the South San Antonio Leadership Academy in 2012, and maintains her knowledge on with state and federal regulatory issues through regular attendance at trade conferences and workshops with the Texas Association of Homecare & Hospice. Patti has two grown sons, and has lived in Turkey and the Philippines.
Bettina Ramon, Communications and Business Development Director As En Su Casa’s Communications and Business Development Director, Bettina is responsible for overseeing the organization’s strategic marketing efforts and promotes its programs and events to targeted audiences. An experienced manager of print, digital, and social media, Bettina first joined the ranks at En Su Casa in a similar role in 2009. In 2010, she moved to Washington, DC and continued to build her marketing skills in the nonprofit and academic sectors. Bettina returned to En Su Casa in 2016, and brings with her her passion for empowering the aging community with the tools, education and services they need to age in place.
Bettina is active in several local business organizations and committees, including the Alamo Area Home Care Council and the Hispanic and North San Antonio Chambers of Commerce. Bettina holds an M.A. in Women’s Studies from the George Washington University, an M.A. in Rhetoric and Writing from Texas State University – San Marcos, and a B.A. in Rhetoric and Writing from Texas State University – San Marcos. Outside of the office, she enjoys cooking, spending time outdoors, and cheering for the Spurs.
Whitnee Ramos, Private Care Supervisor and Training Director Whitnee joined En Su Casa in 2015, and juggles two roles at the company: Director of Training and Private Care Supervisor. Prior to joining En Su Casa, Whitnee studied psychology at Texas State University – San Marcos, through which she began her first internship in the health care field. Her professional background includes working with children through behavior therapy and teaching. She is happy to have found a place at En Su Casa to channel her love of teaching and experience in healthcare.
Maria Rocha, Accountant Maria joined the En Su Casa administrative team as En Su Casa’s accountant in July 2014. At En Su Casa, she is responsible for preparing asset, liability, and capital account entries by compiling and analyzing account information, processing biweekly payroll for En Su Casa employees, producing monthly profit and loss reports, managing employees’ time off accruals, and a host of other financial duties. Maria’s expertise in accounting comes from more than 25 years of experience in home health, adult day care, and public accounting. Maria holds a bachelor’s degree in Business Administration with a major in accounting from the University of Texas – Pan American. She is happy to be in a role that utilizes this experience and the knowledge she has gained from it.